Magellan Healthcare
Provider Focus Newsletter
News & information for Magellan network providers

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Sharing your ethnic background and spoken languages helps improve members' access to care

Fact: 75% of Magellan providers currently share their ethnic origin with members. Do you?

Help improve members’ access to appropriate care by sharing your ethnic background, as well as the languages you speak fluently in which you can perform therapy.*

Sharing your ethnic background is a personal choice and completely voluntary. Perhaps you already mention this information in your provider profile statement, and that’s great! We intentionally ask for this information on our Provider Data Change Form (PDCF) to support a diverse and culturally competent provider network. In some geographic areas, we’re looking to fill cultural gaps, and your ethnic background could be just what’s needed!

If you'd like to update your ethnic background and spoken languages, here's how:

  1. Sign in securely at www.MagellanProvider.com.
  2. From the My Practice menu, select “Display/Edit Practice Information.” Select the Provider Data Change Form tab and the Provider TIN/MIS (if applicable).
  3. From the General Information tab, click on the Edit button to update your Ethnic Origin.
  4. From the Specialties, Languages & Age Range tab, click on the Edit button to drag and drop the languages you speak fluently from the Languages Master List to My Languages.

 

ethnic

Help improve members' access to care by updating your ethnic origin.


Languages

List the languages in which you can perform therapy.

Your information gets updated in our provider database in real time and is available to members who are searching for a provider with your background and expertise. 

Make sure to attest to the accuracy of your practice information on a quarterly basis and anytime you make an update to your informationTo fully complete this step, review each category (updated categories will reflect a green check mark), then click the red “I Attest” button.

Why it matters

Keeping your practice data up to date through Magellan’s online Provider Data Change Form is essential to ensuring member satisfaction, appropriate referrals, appointment availability, and accurate and timely claims processing.

In support of NCQA, federal, and CMS regulations and standards, Magellan requires participating providers to sign into our online Provider Data Change Form each calendar quarter to validate the accuracy of their practice information. Thank you for your regular and timely responses to our requests!

 

*Note: Group and organizational providers can supply information about specialties in the Specialties section; the option to include languages and ethnic origin applies to individual practitioners only.

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About Provider Focus

Welcome to Provider Focus, our award-winning e-newsletter for network providers! Here you’ll find articles and information to keep you up-to-date on news and topics relevant to serving Magellan members, including a section for regional- and plan-specific news. Check back as a new issue is released each quarter.

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