: District of Columbia Medicaid
Magellan continues to conduct site visits virtually due to pandemic protocols
Magellan conducts site visits with providers to assess the quality of care and services provided, evaluate adherence to policies and procedures, and support various quality improvement activities. In the past, site visits have included in-person visits, but during the pandemic we are conducting site visits with District of Columbia Medicaid providers virtually. Magellan will continue to monitor the feasibility of in-person site visits.
Find our policy related to site visits in the Magellan National Provider Handbook (PDF), section 4.
If you have questions about site visits or other Magellan policies, contact Angie Boulware at DCProviderNetwork@MagellanHealth.com.