Magellan Healthcare
Provider Focus Newsletter
News & information for Magellan network providers


Help members find the right provider (it could be YOU)

Share your behavioral specialties with Magellan

Whether you’ve personally tried online dating or not, no doubt you’ve heard how challenging it can be to find someone compatible via dating apps. For members seeking a qualified provider to help them with their behavioral health or substance use concern, the process can be a bit like trying to find a soulmate online. That’s why we encourage you to share information about yourself, your approach, education and specialties; it helps the members we serve know if you might be a good fit for their therapy or treatment needs.

Are you a potential match?

Here are a couple of ways to let members know what you have to offer:
  1. Showcase your specialties. This helps members identify—at a glance—their best options for treatment/therapy. Plus, if one of your specialties appears to be compatible with their concern, you increase your chances for getting the referral.
  2. Add a personal statement to your provider profile. It’s great way to help members learn about you and your approach before they contact you for an appointment. Providers sometimes choose to include their specialty information in their statement, and you can do that if you want, but we share a better option for you below.

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If one of your specialties appears to be compatible with the member's concern,
 you increase your chances for getting the referral.

Are your specialties showing?

How you can make sure your practice data, including specialties, are current:
  1. Go to and sign in securely with your username and password.
  2. From the left-hand menu, click Display/Edit Practice Information. The first tab that displays is the Provider Data Change Form. We recommend that you validate all sections of the form on a quarterly basis at a minimum.
  3. Select the Specialties, Languages & Age Range section to add/edit your current behavioral specialties. You can select from such specialties as addiction medicine, personality disorders, PTSD, bipolar disorder and LGBT. (These are just examples. You’ll be able to select your own specialties from a master list of over 100.)

Why it matters

When provider information is incomplete or out-of-date, this can lead to greater frustration and inconvenience for members seeking timely care. Depending on the region where you practice, a Magellan member could generate a lengthy list of potential “matches” when they conduct a search or ask us for help finding providers in their area. Yet, not all providers may be a good fit for a member’s needs. Sifting through 100 or more provider listings can take time, and when a member might already be feeling overwhelmed, this can seem especially daunting. Including your specialties allows members to filter for more pertinent results.

For more information

See the Magellan National Provider Handbook (PDF), Section 2 for policies about updating practice information.


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About Provider Focus

Welcome to Provider Focus, our award-winning e-newsletter for network providers! Here you’ll find articles and information to keep you up-to-date on news and topics relevant to serving Magellan members, including a section for regional- and plan-specific news. Check back as a new issue is released each quarter.

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