Magellan Healthcare
Provider Focus Newsletter
News & information for Magellan network providers


Share your insights and make an impact on provider experience

Wanted: your preferences for training on new systems and processes

You still have an opportunity to join our provider advisory group, Provider iMput

  • Share your opinions through short research activities.
  • Get an inside look at new initiatives and best practices.
  • Help shape the future of the provider and member experiences at Magellan.
  • Be the first to know about results and how you and your peers have made an impact.

We will soon ask Provider iMput participating providers for their preferences about training on new systems and processes, so please sign up now to contribute to that effort!

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Help guide decisions

Sharing your thoughts will help guide us as we develop resources, processes or products; implement new tools; and make decisions impacting providers. It only takes a few minutes, and we won’t ask too often. Simply join our Provider iMput community and share your advice.

Recent insight gleaned from the Provider iMput group includes:

1. Survey results: How you manage payer-related tasks

When we asked about how you manage payer-related tasks, over 60% said you personally manage these responsibilities within your practice. This includes checking member eligibility and benefits, submitting claims, requesting authorization, etc.

One-third of you spend less than four hours on payer-related tasks each month, but over 70% navigate to four or more payer portal or websites to complete those tasks. 

We are always looking to improve our providers’ digital experience and your valuable input helps us work toward that!

2. Survey results: top reasons for joining Provider iMput

The top reason participants joined this group…to create better experiences for providers. The second highest reason is to share feedback with Magellan on issues that are important to you. Striving to support our network providers is one of our primary goals too. It is only in hearing from you that we can learn the best way to make steps to improve!

Visit to sign up.

We look forward to engaging with you through Provider iMput!

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About Provider Focus

Welcome to Provider Focus, our award-winning e-newsletter for network providers! Here you’ll find articles and information to keep you up-to-date on news and topics relevant to serving Magellan members, including a section for regional- and plan-specific news. Check back as a new issue is released each quarter.

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