Magellan Healthcare
Provider Focus Newsletter
News & information for Magellan network providers

region/plan-specific news : Louisiana CSoC

CSoC referrals for eligible children and adolescents can now be made directly to Magellan

Referring a potential candidate for the Louisiana Coordinated System of Care is now a quicker and easier process. If a child or adolescent is thought to be eligible for the CSoC program, that referral can be made by calling Magellan directly at 1-800-424-4489. This toll-free number is available 24 hours per day, 7 days per week.

Anyone can refer a child/youth to be screened for CSoC services; however, the parent or guardian must be available during the screening process. Magellan then completes a brief Child and Adolescent Needs and Strengths assessment to determine eligibility for the program. Magellan will also notify the Healthy Louisiana Plan of the referral.

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In addition to the new direct referral process, referrals can also be generated through the child/youth’s Healthy Louisiana Plan when the parent/guardian calls the plan directly and asks for services or CSoC specifically.

  • Aetna Better Health, 1-855-242-0802
  • AmeriHealth Caritas, 1-888-756-0004
  • Healthy Blue, 1-844-521-6941
  • Louisiana Healthcare Connections, 1-866-595-8133
  • United Healthcare, 1-866-675-1607

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About Provider Focus

Welcome to Provider Focus, our award-winning e-newsletter for network providers! Here you’ll find articles and information to keep you up-to-date on news and topics relevant to serving Magellan members, including a section for regional- and plan-specific news. Check back as a new issue is released each quarter.

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