Magellan Healthcare
Provider Focus Newsletter
News & information for Magellan network providers

region/plan-specific news : Louisiana CSoC

Making direct referrals to the Louisiana Coordinated System of Care

You can now contact Magellan of Louisiana directly to make a referral to our Coordinated System of Care (CSoC) program for youth with serious mental health and substance use challenges.

How to make a direct referral to Magellan:

  1. Call us directly at 1-800-424-4489.
  2. Provide demographic information.
  3. Speak to a Magellan care manager, who will take clinical information and complete the brief CANS assessment.
  4. If a youth meets criteria on the brief CANS, the referral will be sent to the youth’s regional wraparound agency.

Information needed for referral:

  • Youth’s demographic information, including:
    • Name, date of birth, address, phone number, legal guardian contact information, Medicaid number, assigned Healthy Louisiana plan
  • Risk behaviors (examples include running away, fire setting, risk to self or others, etc.)
  • Reason for referral
  • Trauma
  • Substance use
  • Learning/developmental challenges
  • Current behavioral health providers
  • Primary care physician
  • Medical concerns
  • Current medications
  • Diagnosis
  • Is the youth in a non-home and community-based setting (e.g., PRTF, juvenile detention, secured care facility, inpatient hospitalization, group home)?
    • If yes – What is the youth’s projected discharge date?
    • If yes – What non-HCBS setting is the youth in?
    • Youth must have a projected discharge date from a non-HCBS setting within 90 days for a CSoC referral.

Note that the parent/caregiver/legal guardian must participate in the referral.

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Welcome to Provider Focus, our award-winning e-newsletter for network providers! Here you’ll find articles and information to keep you up-to-date on news and topics relevant to serving Magellan members, including a section for regional- and plan-specific news. Check back as a new issue is released each quarter.

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