: Employer Plans Nationwide
EAP handbook supplement updated for 2021
In addition to a revised Magellan National Provider Handbook, you’ll find the current handbook supplement for Employee Assistance Program (EAP) providers – in effect for 2021 – on our provider website as well.
If you serve Magellan EAP members, be sure to check out the following appendices that had changes:
- Appendix A: Forms – Guideline to Fill Out Mandatory and Formal AUD and SOU (PDF)
- Appendix G: Threat of Violence Grid (PDF)
- Appendix H: Workplace Support Mandatory Referral Process (PDF)
Contracted providers serving EAP members must follow the policies and procedures outlined in this supplement, as well as those in the Magellan National Provider Handbook. Best practice? We strongly suggest reviewing these policies annually, at a minimum, to ensure you are in compliance.