Magellan Healthcare
Provider Focus Newsletter
News & information for Magellan network providers

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Telehealth providers: Virtual sessions can reduce no-shows/cancellations

Are your clients missing appointments because of mobility issues or childcare needs? Are you traveling more than usual, making it difficult to meet with clients face-to-face?

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If you’re part of Magellan’s telehealth network, let your clients know that you can conduct sessions via secure video conference at a place and time that fits best into their schedule (and yours).

If you are unsure if a member’s plan covers telehealth services, contact Magellan customer service at the number on the benefits card.

Not currently providing telehealth behavioral services but interested? Learn more

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About Provider Focus

Welcome to Provider Focus, our award-winning e-newsletter for network providers! Here you’ll find articles and information to keep you up-to-date on news and topics relevant to serving Magellan members, including a section for regional- and plan-specific news. Check back as a new issue is released each quarter.

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