Magellan Healthcare
Provider Focus Newsletter
News & information for Magellan network providers


EAP Critical Incident Response (CIR) providers: This webinar is for YOU!

As a CIR provider, your presence, professionalism and care in difficult situations are vital, so please stay current on expectations and tips that can make your CIR experiences most successful.

Schedule time today to listen to a newly updated, recorded webinar on providing CIR services.

You’ll learn key information to help you do your job, including brushing up on Magellan’s CIR model and best practices.


Thank you for your commitment to providing quality CIR services to our clients in need and for taking the time to attend this important refresher course.

Find more CIR trainings and the accompanying PowerPoint decks on our provider website. 


CIR was previously known as Critical Incident Stress Management (CISM).

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About Provider Focus

Welcome to Provider Focus, our award-winning e-newsletter for network providers! Here you’ll find articles and information to keep you up-to-date on news and topics relevant to serving Magellan members, including a section for regional- and plan-specific news. Check back as a new issue is released each quarter.

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