Magellan Healthcare
Provider Focus Newsletter
News & information for Magellan network providers

features : Pennsylvania HealthChoices

Tap into clinical resources for your complex cases

Did you know Magellan Behavioral Health of Pennsylvania provides easily accessible clinical support to help manage complex mental health and/or substance use disorder cases that could benefit from additional clinical interventions? We developed our Community Intensive Care Coordination (ICC) Program to provide additional support for members with complex needs.

The goals of the ICC Program are to:  
  • Identify and coordinate treatment services and other community supports so the member can have continuity of care.
  • Better address recovery goals.
  • Strive to achieve increased independence.
  • Offer community integration opportunities. 

MHC-11358-Provider Focus _5x 3_Getty Images -1015130334

Magellan’s ICC care managers assist with creating a personalized care plan for every member. 

To make a referral to the ICC Program, simply contact our customer service team via the Provider Services toll-free numbers below and ask to speak to an ICC care management team member.

  • Bucks and Montgomery counties: 1-877-769-9779
  • Cambria County: 1-800-424-3711
  • Delaware County: 1-800-686-1356
  • Lehigh and Northampton counties: 1-866-780-3368

2019 MarCom Gold Award Winner 2018 MarCom Gold Award Winner
2017 MarCom Gold Award Winner 2016 MarCom Gold Award Winner

About Provider Focus

Welcome to Provider Focus, our award-winning e-newsletter for network providers! Here you’ll find articles and information to keep you up-to-date on news and topics relevant to serving Magellan members, including a section for regional- and plan-specific news. Check back as a new issue is released each quarter.

Previous Issues