Now you can initiate an appeal or dispute online at MagellanProvider.com
Magellan recognizes that as an in-network provider you have better things to do than to stand at the fax machine or wait on hold when you need to appeal a clinical decision or dispute a denied claim.
Now you can start an appeal or submit documents for a non-urgent appeal or dispute online at MagellanProvider.com. No need to call or fax us!
It's easy as 1-2-3:
- Sign in to MagellanProvider.com.
- Access the Submit an Appeal/Dispute Document app securely either from the My Authorizations or the My Claims section in the left-hand menu.
- Upload your document that pertains to the denied authorization or claim.
For urgent and expedited appeals/disputes: Contact the appropriate toll-free number for the member’s program; do not submit the information online.
For public sector plans: Follow the local program’s process for appeals and disputes; do not submit the information online.
This feature is not currently available to out-of-network providers.